WARRANTY & SERVICE
Your watch is covered by a warranty for a period of 2 year (24 months) from the date of purchase in accordance with the terms of this warranty.
The warranty covers material and manufacturing defects existing at the time of delivery of the watch. Upon receipt, the buyer must check the goods to exclude obvious defects, as well as damage during delivery or transportation.
The dial may contain small bubbles, minor irregularities, roughness, small inclusions. This is not a manufacturing defect, but the natural behavior of vitreous enamel in the manufacture of the dial.
Leather watch straps and leather inner linings can leave colored traces when moisture or sweat gets on the skin. They are harmless and will disappear when rinsed with water. We cannot guarantee that stains on clothing (for example, a leather strap rubbing against a shirt) can be removed, and we are not responsible for this. These possible traces are not a sign of poor quality of the bracelet, but are characteristic of a natural product.
The warranty does not apply:
- normal wear and aging (for example, scratched glass; change in color and/or material of non-metallic straps and chains, such as leather, textiles, rubber);
- any damage to any part of the watch as a result of improper/negligent use, carelessness, negligence, accidents (bumps, dents, crushing, broken glass, etc.), improper use of the watch;
- indirect damage of any kind caused, for example, as a result of the use, inactivity, defects or inaccuracy of the watch;
- for water damage when using the watch in an environment that does not correspond to the waterproof class;
- malfunctions due to the magnetization of the clock mechanism;
- watches that were handled by unauthorized persons (for example, for maintenance or repair) or that were changed in their original condition without the control of Ampus Atelier. Thus, watches opened, modified, processed or repaired by unauthorized third parties are no longer covered by the warranty.
The warranty covers material and manufacturing defects existing at the time of delivery of the watch. Upon receipt, the buyer must check the goods to exclude obvious defects, as well as damage during delivery or transportation.
The dial may contain small bubbles, minor irregularities, roughness, small inclusions. This is not a manufacturing defect, but the natural behavior of vitreous enamel in the manufacture of the dial.
Leather watch straps and leather inner linings can leave colored traces when moisture or sweat gets on the skin. They are harmless and will disappear when rinsed with water. We cannot guarantee that stains on clothing (for example, a leather strap rubbing against a shirt) can be removed, and we are not responsible for this. These possible traces are not a sign of poor quality of the bracelet, but are characteristic of a natural product.
The warranty does not apply:
- normal wear and aging (for example, scratched glass; change in color and/or material of non-metallic straps and chains, such as leather, textiles, rubber);
- any damage to any part of the watch as a result of improper/negligent use, carelessness, negligence, accidents (bumps, dents, crushing, broken glass, etc.), improper use of the watch;
- indirect damage of any kind caused, for example, as a result of the use, inactivity, defects or inaccuracy of the watch;
- for water damage when using the watch in an environment that does not correspond to the waterproof class;
- malfunctions due to the magnetization of the clock mechanism;
- watches that were handled by unauthorized persons (for example, for maintenance or repair) or that were changed in their original condition without the control of Ampus Atelier. Thus, watches opened, modified, processed or repaired by unauthorized third parties are no longer covered by the warranty.
